Text Policy Language for IH Clients

By providing your mobile phone number, you agree to receive text messages from Innercore Health regarding appointments, scheduling, reminders, and other appropriate client communications.

Message and data rates may apply.

Message frequency varies based on your appointments, scheduling needs, and communications with Innercore Health.

You may opt out at any time by replying STOP to any text message.

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Text messaging is not completely secure. Please do not send sensitive, confidential, or medical information by text.

Text messages are not monitored 24/7 and should not be used for emergencies or urgent medical concerns. For emergencies, call 911.

Messages will typically be responded to within 24 hours during normal business hours.

Consent to receive text messages is not a condition of receiving services from Innercore Health.

Privacy Policy: innercore.health/legal/privacy-policy

Terms & Conditions: innercore.health/legal/terms-conditions-sms

By providing your mobile phone number, you acknowledge and agree to these texting terms.

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These SMS Text Messaging Terms & Conditions (“Terms”) govern your participation in the Innercore Health text messaging program.

1. Program Description

By providing your mobile phone number and consenting to receive text messages, you agree that Innercore Health may send you text messages regarding:

• Appointments 
• Scheduling 
• Appointment reminders 
• Service-related communications 
• Other appropriate communications related to your relationship with Innercore Health 
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2. Consent

Your consent to receive text messages is voluntary and is not a condition of purchasing services or receiving care from Innercore Health.

You may withdraw your consent at any time by replying STOP to any message.

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3. Message Frequency

Message frequency varies. The number of messages you receive may depend on your appointments, scheduling needs, and communications with Innercore Health.

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4. Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data rates may apply to messages you send or receive.

Innercore Health is not responsible for charges imposed by your mobile carrier.

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5. Opting Out

To stop receiving text messages from Innercore Health, reply:

STOP

After you send STOP, you may receive a final confirmation message, and you will no longer receive text messages from us unless you provide consent again.

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6. Help and Support

For assistance with the text messaging program, reply:

HELP

You may also contact Innercore Health directly at:

Innercore Health
Phone: 336-644-5180

Email: IHinfo@innercore.health

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7. Supported Carriers

Message delivery is subject to your mobile carrier's network availability. Innercore Health does not guarantee that every message will be delivered successfully or immediately.

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8. No Emergency Communications

Innercore Health text messages are not monitored 24/7 and are not intended for emergencies or urgent medical concerns.

Do not use text messaging to request emergency assistance or communicate urgent medical concerns. For emergencies, call 911.

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9. Privacy

Information collected through our text messaging program will be handled in accordance with our Privacy Policy and, where applicable, our Notice of Privacy Practices.

Please do not send sensitive, confidential, or medical information by text message. Text messaging is not completely secure.

Privacy Policy: innercore.health/legal/privacy-policy

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10. Changes to the Program

Innercore Health may modify, suspend, or discontinue the text messaging program or change these Terms at any time. Updated Terms will be made available through our website.

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11. Contact Information

Questions regarding these Terms may be directed to:

Innercore Health
Phone: 336-644-5180

Email: IHinfo@innercore.health

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By providing your mobile phone number and consenting to receive text messages, you acknowledge that you have read and agree to these SMS Text Messaging Terms & Conditions.

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