‍

Innercore Health (“Innercore Health,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with Innercore Health, including through our website, services, communications, and text messaging program.

1. Information We Collect

Depending on how you interact with Innercore Health, we may collect information such as:

• Name, address, email address, and telephone number 
• Appointment and scheduling information 
• Information you provide when contacting or communicating with us 
• Information related to your use of our website or online services 
• Health or other information provided in connection with our services 
• Information necessary to process payments 
• Other information you voluntarily provide to us 

When applicable, health information may be protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. Our use and disclosure of protected health information is governed by our applicable Notice of Privacy Practices.

‍

2. How We Use Information

We may use information we collect to:

• Provide and coordinate services 
• Schedule and manage appointments 
• Send appointment reminders and other service-related communications 
• Respond to questions and requests 
• Communicate with clients regarding our services 
• Process payments and maintain business records 
• Improve our services, website, and client experience 
• Maintain the security and functionality of our systems 
• Comply with legal and regulatory requirements 

‍

3. Text Messaging

If you provide your mobile phone number and consent to receive text messages from Innercore Health, we may use your number to send messages related to appointments, scheduling, reminders, and other appropriate communications.

Message and data rates may apply. Message frequency varies.

You may opt out of text messaging at any time by replying STOP. You may reply HELP for assistance.

Please do not send sensitive, confidential, or medical information by text message. Text messaging is not completely secure, and Innercore Health cannot guarantee the security or confidentiality of information transmitted through text messaging.

Your consent to receive text messages is not a condition of receiving services from Innercore Health.

‍

4. How We Share Information

We may share information as necessary to provide our services and operate our business, including with:

• Service providers and vendors that assist us with scheduling, communications, technology, payment processing, and other business functions 
• Professional advisors and contractors, as appropriate 
• Government authorities or other parties when required or permitted by law 
• Other parties when necessary to protect the rights, safety, or property of Innercore Health, our clients, or others 
• Parties involved in a merger, acquisition, sale, financing, or other business transaction, as permitted by law 

We do not sell your personal information or mobile phone number to third parties for their own marketing purposes.

Where applicable, disclosures of protected health information are handled in accordance with HIPAA and our Notice of Privacy Practices.

‍

5. Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to operate the website, understand website usage, improve our services, and enhance the user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

‍

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic communication, or method of storing information can be guaranteed to be completely secure.

‍

7. Your Choices

Depending on the information involved and applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to certain information 
• Request correction of inaccurate information 
• Request information about how your information is used or disclosed 
• Opt out of certain communications 
• Opt out of text messaging by replying STOP 

Certain rights may be subject to applicable legal requirements and exceptions.

‍

8. Children's Privacy

Our services and website are not intended to knowingly collect personal information from children except as permitted in connection with our services and applicable law.

‍

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

‍

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Innercore Health
Phone: 336-644-5180

Email: IHinfo@innercore.health

‍

Privacy Policy: innercore.health/legal/innercore-health-privacy-policy

‍